Enhanced Access services at GP practices: What does it mean?

The way GP services are provided on evenings, weekends and bank holidays is changing.  

From 1 October 2022, appointments will be made available outside of normal practice hours, to include weekday evenings, weekends, and bank holidays. Some of these will be provided at the practice and some at local hubs.

Things that won’t change are:  

• The overall number of hours that need to be provided for patients. 
• The hub locations, for face-to-face appointments, still need to be convenient to patients. 
• The type of appointment – a mixture of face-to-face and remote (telephone, video, online) appointment will be available.
• Appointments will continue to be available with GPs and Practice Nurses in addition to other healthcare roles.  

We hope that this will allow patients to book appointments at time that may be more suitable for them.

To book an appointment please contact us, during normal opening hours, and speak to one of our Patient Service Advisors who will be able to help. Appointments may not be with your registered GP but will be with a GP or other qualified healthcare professional.