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Whitchurch Practices to Merge in April Announce Shropshire Health Bosses

Two GP practices in Whitchurch are set to merge from the beginning of April say health bosses at NHS Shropshire, Telford and Wrekin Clinical Commissioning Groups (CCGs).

Dodington Surgery will merge with Churchmere Medical Group, following the announcement at the end of 2020 that Dodington Surgery will close at the end of March 2021 when the senior partners will retire.

Health commissioners are currently notifying patients that they will be automatically transferred to the Churchmere Medical Group patient list and that no action needs to be taken.

Churchmere Medical Group will now take on the 5,000 registered patients at Dodington Surgery. Patients will continue to access services in Whitchurch from either the Bridgewater or Claypit Street sites, both of which are based in in the town.

Patients currently registered at Dodington Surgery are reminded that an official letter from the CCG will be posted out to addresses shortly which will explain in detail the plans.

Drs Clayton and Rogers, along with the staff at Dodington, will continue to provide all GP services to their patients until 31 March, 2021, when the practice will officially close.

For anyone who requires advice in relation to this matter, the Patient Advice Liaison Service (PALS) is available for queries. Patients should call 0800 0320897 or e-mail: SHRCCG.CustomerCare@nhs.net.

Dr Julian Povey, Joint Chair of Shropshire, Telford and Wrekin CCGs, said: “Following discussions between the practices, our partners and the CCG, we are pleased to announce the merger of Dodington Surgery and Churchmere Medical Group. This is the best outcome for patients and will mean less disruption for all involved.

“The CCGs are in regular contact with practices in the area and are providing the relevant support at this time. We would like to reassure all patients at Dodington and Churchmere that plans are in place to make the transition as seamless as possible.

“Patients are also advised that further information will be shared via an official letter and that no action is required on their part.”

MERGER Patient Information leaflet.pdf

Churchmere Medical Group News

We would like to announce the retirement of Dr Sheelin Newton at the end of April 2021. Dr Newton has been a Partner at the practice for over 31 years and will be remembered for her unconditional dedication, hard work and commitment to her patients. She will be truly missed by all of her colleagues and patients. We hope you join us in wishing her the very best in her retirement.

 

We are also very pleased to announce that Dr Nadia Tharib has joined the practice as a Partner. Dr Tharib has been a salaried GP at the practice since January 2020. We hope you join us in wishing her the very best in her new role.

 

If you have previously had Dr Newton as your named GP you will be allocated a new named GP after the end of April. If you would like to know who your new named GP is please ask at your next appointment.

 

Practice Hours

Opening Times

Please select a site

When We Are Closed

When the practice is closed, if you need medical assistance before the practice reopens, please call 111.

Please only ring the out-of-hours number when the practice is closed (between 18:30 – 08:00 Weekdays and between 18:30 Friday and 08:00 Monday).

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Welcome

Prescription Ordering Direct (POD)

Please see the following update from Prescription Ordering Direct (POD)

Only order the items you need, when you need them.  We can check if your medication is due to order if you are unsure.

Order when you have 7 days remaining, this prevents your medication stock-piling.

Do your medications run out on different dates? Ask us about ‘syncing’ your prescription, we can fix this for you.

POD is now contactable via email at shropshire.pod@nhs.net

If you would like to order via email, please include the following information in your request;

  • Your medical practice
  • Your full name
  • Your date of birth
  • First line of address
  • The medication you require, including strengths and formulation of medication

If you are ordering on behalf of someone else, please provide all of the required information and also;

  • Your name
  • Your relationship to the patient

Opening Times: Mon-Fri 8am-5pm excl. Bank Holidays

POD Email poster (2).pdf

This is a campaign by the IGPM (Institute of General Practice Management) in reaction to the abuse that practice staff are receiving nationally on a daily basis.
Every day General Practice staff across the UK receive verbal, and sometimes physical abuse from the very people they are trying to help. This abuse must stop. It is not ok for our staff to be subjected to aggressive and abusive language when they are doing their job. The words that patients use stay with our staff long after they have finished their shift. Some become hardened to it, some think it's part of the job. Others go home and cry, some might leave because they just can't face another day of rude and aggressive language.
Please watch this video which has been made by staff from UK general practices and remember, we are always doing our best often in very difficult and challenging circumstances with limited resources.
 

The practice is not open to routine telephone calls and enquiries between 13:00 and 14:00. If you need to urgently speak to a GP between these times please call the practice and you will be diverted to our emergency doctors service.

If you need to speak to us routinely please call between 08:30 and 13:00 or 14:00 and 18:00.

Monday 17th May 2021

As a practice we are aware of the communication from NHSE and media this morning regarding the opening up of GP receptions and appointments as of Monday 17th May. As a practice we are reviewing how we can maximise patient access, whilst maintaining safety for patients and staff safely as guidance changes.

 

At Churchmere Medical Group we have continued to work and support patients throughout the whole of the pandemic and have responded to more calls from patients throughout the whole of the pandemic and responding to unprecedented levels of demand. In the period March and April 2021 alone we have dealt with more calls than in any other period on record, and as a practice will continue to meet the needs of our patients as best we can, whilst continuing to support the COVID Vaccination program.

 

In the short term we will continue to limit access to the premises, and offer a triage first service in order to ensure patients are treated in the most appropriate way and will continue to offer remote consultations and appropriate face to face appointments until a safety review is completed.

We can confirm that face to face appointments HAVE continued throughout the whole of the pandemic, however we reinforce that this is following a triage first service in order to maintain the best interests of both patients and staff.

KOOTH

Please see the link below for information from Kooth.com about online support for young people.

 

 

 

 

 

 

 

 

 

Kooth COVID19 Response Poster GP_compressed.pdf

Care Quality Commission

The Care Quality Commission is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England.

The CQC monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what it finds, including performance ratings to help people choose care.